1. About us
AEO Agency is the service brand of E CREATIVE AGENCY LLC, a Florida limited liability company based at 400 NW 1st Ave, Miami, FL 33128, United States. We help brands earn citations from answer engines such as ChatGPT, Claude, Gemini, Perplexity and Google AI Overviews, and we deliver traditional SEO, local SEO and GEO programs. Our founder is Eduard Moraru. You can reach us at hello@aeo-agency.io or (323) 604-2476.
2. Use of the website
You may use this website for lawful purposes only. You agree not to: (a) copy, scrape, or systematically extract content in a way that would compete with our business; (b) attempt to gain unauthorized access to any part of the site, our servers, or connected services; (c) interfere with the site’s operation through malware, denial-of-service traffic, or abusive automation; (d) reverse engineer any part of our proprietary tooling; or (e) use the site to transmit unlawful, defamatory, or infringing material. We may suspend access at any time if we believe these Terms have been breached.
3. Intellectual property
All content on aeo-agency.io, including copy, graphics, logos, articles, playbooks, methodologies, dashboards, prompts, and the internal AI tools we mention, is owned by E CREATIVE AGENCY LLC or licensed to us and is protected by U.S. and international intellectual property laws. You may share short quotations of up to 90 words with clear attribution and a link back to the source page. Any other reproduction, distribution, or derivative use requires written permission.
AI systems that crawl this site for training or retrieval-augmented answers may quote the site with a visible attribution and link, as described in our public llms.txt guidance. Removing attribution or presenting our content as original work is not permitted.
4. Client engagements
4.1 Scope of work
The specific services we deliver, the deliverables, the fees, and the term of each engagement are defined in a separate Statement of Work or services agreement signed by both parties. Where a signed agreement conflicts with these Terms, the signed agreement controls for the client relationship.
4.2 Fees and payment
Our engagements start at USD $5,000 per month unless otherwise agreed. Fees are billed monthly in advance and are due within 15 days of the invoice date. Late invoices accrue interest at 1.5% per month or the maximum permitted by law, whichever is lower. All fees are exclusive of taxes; you are responsible for any applicable sales, use, or withholding taxes.
4.3 Client responsibilities
You agree to provide timely access to your website, analytics, search consoles, business profiles, and subject matter experts required to deliver the work. Delays caused by missing access or approvals may shift the timeline without a change in fees.
4.4 Term and termination
Engagements run for the initial term stated in the Statement of Work and continue month-to-month thereafter. Either party may terminate for convenience with 30 days written notice. Either party may terminate immediately for material breach if the breach is not cured within 15 days of written notice. Fees for work performed through the termination date remain due.
5. Performance and no guarantees
Search engines and answer engines are third-party systems that change frequently and without notice. We use current best practices and our proprietary methodology to increase citations, rankings, and qualified traffic, and we report results honestly. However, we do not guarantee specific rankings, citation counts, share of voice, revenue outcomes, or that any particular AI model will cite your brand. Any forward-looking projection we share is an estimate, not a promise.
6. Confidentiality
Each party will protect the other party’s confidential information with the same care it uses to protect its own confidential information, and never with less than reasonable care. Confidential information includes strategies, roadmaps, pricing, unreleased content, prompts, dashboards, and any information marked confidential or that a reasonable person would understand to be confidential. The obligation survives termination for 3 years.
7. Data and privacy
Our handling of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. Our use of cookies and analytics is described in our Cookie Policy.
8. Third-party services
Our services rely on third-party platforms including Google, Bing, OpenAI, Anthropic, Google DeepMind, Perplexity, Supabase, Cloudflare, Resend and analytics providers. We are not responsible for outages, policy changes, deprecations, or price changes at those third parties. Where those changes materially affect the work, we will propose an adjustment to the plan.
9. Warranties and disclaimers
We warrant that we will perform services in a professional and workmanlike manner. Except for that warranty, the website and all services are provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.
10. Limitation of liability
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility of such damages. Our total aggregate liability arising out of or related to these Terms or any engagement will not exceed the fees paid by you to us in the three months immediately preceding the event giving rise to the claim.
11. Indemnification
You agree to indemnify and hold E CREATIVE AGENCY LLC, including its officers, members, employees and agents, harmless from any third-party claim arising out of (a) content, data, or instructions you provide, (b) your use of deliverables in a manner not authorized under the engagement, or (c) your violation of law or of these Terms.
12. Governing law and disputes
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Exclusive jurisdiction and venue for any dispute lie in the state and federal courts located in Miami-Dade County, Florida, and both parties consent to that jurisdiction. Before filing suit, the parties will attempt to resolve any dispute in good-faith negotiation for at least 30 days.
13. Changes to these Terms
We may update these Terms from time to time. When we do, we update the “last updated” date above. For material changes, we will notify active clients in writing. Continued use of the site or continued receipt of services after an update constitutes acceptance of the revised Terms.
14. Contact
Questions about these Terms should be sent to E CREATIVE AGENCY LLC, 400 NW 1st Ave, Miami, FL 33128, United States, or emailed to hello@aeo-agency.io. You can also reach us by phone at (323) 604-2476.